FACT has a comprehensive tracking system to collect, analyse and share intervention experiences and good practices that enhances and improves service delivery in program interventions through its Research and Knowledge Management (RKM) department. This department is responsible for designing and conducting baseline surveys and operational researches for both the organization and client partners. In 2014, the RKM department focused mainly on four research areas namely:
- Effects of Point of Care Virological testing with Mother Support Groups on PMTCT outcomes in Mutare and Makoni Districts in Zimbabwe
- Existence of information dissemination platforms in Manicaland Province.
- Evaluating the impact of FACT livelihoods programs on the economic status of women in households affected by HIV and AIDS in four wards of Chipinge and Buhera Districts of Manicaland Province, Zimbabwe.
- Coalition for Effective Community Health and HIV Response, Leadership and Accountability.
Improve evidence-based interventions through strengthening research, monitoring , evaluation and documentation of FACT programmes.